Welcome!

You've purchased our Boolean Cloud hardware and are using its software and features! Information you share (like creating a Boolean Cloud account) helps us provide and improve device-related services. This policy explains how we collect, use, and protect your information. "Personal Data" means information that identifies you, either alone or combined with other data. We collect Personal and Non-Personal Data to enhance your experience.

Information We Collect & How We Use It

We collect Personal Data necessary to provide services. Without it, we may be unable to offer our products or services.

Account Setup & Login: To create an account, we collect your email, phone number, device information (e.g., IMEI), and location data (e.g., area codes, network, country code).

Product Purchases: When buying through our site, we collect your account ID (or associated phone/email), name, phone number, shipping address, and order details. We may also collect order numbers, invoice dates, item lists, and contact details for shipping, after-sales support, or in-store services.

Device Activation: During activation, we may collect age, height, weight, gender, home environment, and profile details like birthday, photo, or signature. We will explicitly request your authorization for this collection. If you decline, we will not collect this data, though it may impact your service experience.

Data Syncing: When syncing data (e.g., to the cloud), we collect activity and sensor data like sleep patterns, exercise data, and smart alarm information.

Content Sharing: If you share content or invite others, we may collect their publicly displayed online nickname, email, phone number, or mailing address (if shipping is needed). You confirm you have permission to share their data. Be aware others may see shared information.

Service Processing: To provide services, we collect device-related data like device ID, firmware/OS versions, model, system info, access IP, and time.

We Use Your Personal Data To:

Provide products/services, process orders, fulfill contracts, ensure product safety/functionality, verify identity, prevent fraud.

Develop and improve our offerings.

Communicate with you (e.g., product updates).

Send marketing/promotional materials (you can unsubscribe anytime).

Personalize design/services (e.g., recommendations, tailored ads, surveys).

Conduct product/service research.

Manage contests or promotions you enter.

Provide maintenance, monitor licenses, improve products, analyze efficiency.

Non-Personal Data Usage

We use anonymous statistics to improve operations and user experience:

Preferences: Language, zip code, area code, timezone, occupation.

UX Program: Anonymized feature usage statistics, crash diagnostics.

Location Services: Geolocation for map/weather features (when enabled).

Cookies/Pixels: Store language settings, track email opens.

Browser Logs: IP address, browser type, OS, timestamps.

Device Activation: Unique device ID and approximate location.

You Control Your Information!

Manage privacy via UX program settings, location controls, and account settings.

Access/Correct Data: Request access or correction of your Personal Data. We verify identity first and process requests per local laws. Contact: support@booleanclouds.com (Free service; reasonable fees may apply for complex requests).

Withdraw Consent: Submit requests via account center or support@booleanclouds.com. Note: Withdrawal may limit access to Boolean Cloud services.

Information Sharing

We keep information confidential unless:

Group Companies & Service Providers: Shared with Boolean Cloud entities/partners (shippers, data centers, support agents) solely to provide/improve services (never for marketing).

Legal Requirements: Disclosed when legally obligated (e.g., emergencies, crime prevention, legal proceedings, public interest).

Anonymous Data: Aggregated statistics shared for business purposes.

Security Measures

We implement industry-standard protections:

Enterprise-grade encryption (SSL) for data transmission

Secured servers in access-controlled facilities

Data classification by sensitivity level

Optional two-factor authentication

Strict employee/data processor confidentiality agreements

Regular security audits

Column-family access controls

Data may be processed/backed up in Beijing/Singapore data centers under equivalent protection standards.

Important Notices

Third-Party Services: This policy doesn’t cover third-party products/services (review their policies separately).

Minors: We do not knowingly collect data from Minors. Contact us if a minor has submitted data without consent.

Policy Updates: Changes posted on Boolean Cloud websites. Continued use constitutes acceptance.

Contact Us:

Email: support@booleanclouds.com